Mary and John own a manufacturing business in Albany. They employ 19 staff and have 5 contractors working for them. On the whole, Mary and John feel that their staff work hard and that the company remunerates the staff well. Mary and John feel that there is mutual respect between them (as company directors) and the staff. Well, that is, apart from one employee. Unfortunately, John has had an on-going issue with Ben. Although Ben’s work performance has been satisfactory, he has taken more sick leave than any other employee. John has recognised a pattern of behaviour whereby Ben seems to works for 3-4 weeks and then takes 1-2 days sick leave. Download PDF