The Engine Business Advisor – Peter Cooke
Customer Experience Specialist
“I see solutions – not problems, a future with success – not a past with failure and a “can do” attitude that will lift and influence those around me”.
Peter’s career has spanned many industries and countries over the past 35 years.
Experience gained across the banking, utility, telecommunications and insurance sectors has seen Peter develop extensive senior management and leadership skills.
More recently he has specialised in customer experience leadership having been Head of CX at both Lotto NZ and EnviroNZ.
A Director of two SME businesses himself, Peter brings a wealth of experience and knowledge to The Engine and its clients. His passion for delivering outstanding and authentic experiences for customers is a key asset for assisting businesses to become customer centric.
Supported by The Engine hub of advisers and provider specialists, Peter is able to also bring extensive experience in strategic planning, people engagement and cultural transformation to all client engagements.
A lifelong West Ham supporter, Peter is mad about football as well as being a foodie and lover of travel (with his wife Catherine of course!)
CONTACT Peter on 029 124 1229.