The Engine Cultural Competence Policy

The Engine Cultural Competence Policy

The Engine Cultural

Competence Policy

Policy Title: Cultural Competence in Strategy and Strategic Planning

Effective Date: 01.07.2019

Review Date: Annually

Approved By: Catherine Cooke, Director

1. Purpose

The purpose of this policy is to outline The Engine’s commitment to cultural competence and ensure it is explicitly expressed and integrated into our strategy and strategic planning. This policy provides guidance on how cultural competence is incorporated into our organisational strategy and how evidence of this integration is documented and reviewed.

2. Scope

This policy applies to all employees, managers, and leaders within The Engine, as well as any nominated group coordinators responsible for demonstrating compliance with cultural competence requirements.

3. Policy Statement

At The Engine, we recognise the importance of cultural competence in achieving our mission and strategic goals. Our commitment to cultural competence is reflected in our strategic planning and organisational strategy, ensuring that our approach to engaging with diverse communities, including Pacific and Maori populations, is respectful, inclusive, and effective.

4. Integration into Strategy

4.1. Strategic Objectives

Inclusion of Cultural Competence Goals: Our strategic plan includes specific goals and objectives related to cultural competence. These goals are aimed at improving our understanding, engagement, and support for diverse cultural groups.
Measurable Targets: We establish measurable targets for cultural competence, such as increasing the representation of diverse communities in our client base or improving feedback scores related to cultural inclusivity.

4.2. Policy and Procedures

Development and Implementation: We develop and implement policies and procedures that address cultural competence. These documents guide our interactions with clients, partners, and staff from various cultural backgrounds and are regularly reviewed and updated.
Compliance Monitoring: We monitor compliance with cultural competence policies through regular audits and reviews, ensuring that practices align with our strategic objectives.

4.3. Training and Development

Ongoing Training: We provide ongoing cultural competence training for all employees, including orientation programmes for new hires and refresher courses for existing staff. Training covers topics such as cultural awareness, effective communication, and addressing unconscious bias.
Integration into Professional Development: Cultural competence is a key component of professional development plans and performance reviews.

5. Documentation and Evidence

To demonstrate our commitment to cultural competence, the following documentation must be provided:

5.1. Strategic Plan Excerpts

Documentation Required: Excerpts from the strategic plan that detail goals, objectives, and initiatives related to cultural competence. These should highlight how cultural competence is integrated into our overall strategy.

5.2. Policy Documents

Documentation Required: Copies of all cultural competence policies and procedures, including any updates or revisions. This includes policies on hiring, training, and community engagement.

5.3. Training Records

Documentation Required: Records of cultural competence training programmes, including participant lists, training materials, schedules, and feedback. This demonstrates ongoing commitment to employee development in cultural competence.

5.4. Engagement Reports

Documentation Required: Reports or summaries of community engagement activities, partnerships, and consultations with Pacific and M?ori communities. This includes evidence of collaborative projects and feedback from community stakeholders.

6. Responsibilities

6.1. Leaders and Managers

Role: Ensure that cultural competence is integrated into departmental strategies and goals. Oversee the implementation of cultural competence policies and monitor adherence.
Reporting: Provide periodic updates on progress towards cultural competence goals and address any issues or challenges.

6.2. Group Coordinator

Role: Collect, review, and submit necessary documentation to demonstrate compliance with cultural competence requirements. Ensure that all evidence is current and accurately reflects our practices.

6.3. All Employees

Role: Participate in cultural competence training, adhere to cultural competence policies, and actively contribute to a respectful and inclusive workplace.

7. Review and Updates

Annual Review: This policy will be reviewed annually to ensure its effectiveness and relevance. Updates will be made as necessary to reflect changes in our strategic planning and cultural competence practices.
Feedback: We encourage feedback from employees and stakeholders to continually improve our cultural competence practices.

8. Contact Information

For any questions or additional information regarding this policy, please contact:

Designated Contact Person: Catherine Cooke
Email: businessadvice@theengine.biz
Phone: 09 869 3990

Failure to comply with this policy may result in disciplinary action, up to and including termination of employment. All employees are expected to uphold the principles of cultural competence as outlined in this policy.

 

 

 

Business Advisor Academy

Build a standout reputation and set yourself apart from the competition!

The Engine’s Holistic Business Advisor Academy

Master holistic advisory skills, grow your client base, and elevate your personal brand with

The Engine Business Advisor Academy’s expert training and proven strategies. 

Transform Your Career. Empower Businesses. Build Your Brand.

At The Engine Business Advisory School, we’re dedicated to developing exceptional holistic business advisors who are equipped to lead and innovate in today’s competitive landscape. Our comprehensive programme trains you to be a holistic business advisor through credible and proven knowledge, while also empowering you to build your own brand and develop a robust client pipeline.

Hi, I’m Catherine Cooke, Founder of The Engine and Leading Business Advisor. I’m thrilled to invite you to The Engine Business Advisory School, where my mission is to share my success and expertise to help you become an extraordinary holistic business advisor. Let’s face it business is not just about one part. Through our transformative training, you’ll master every aspect of holistic business advisory, gaining the skills to excel and make a profound impact. And here’s the game-changer: after completing the academy, you’ll have the chance to join The Engine and our powerful network, operating under our umbrella. This partnership will provide the support and community you need, eliminating the isolation and challenges of building your own client base and personal brand from scratch. Together, we’ll create a path to success and help you achieve your highest potential. Join us, and let’s turn your vision into reality!

Meet the founder: 

Catherine Cooke

Why Choose The Engine Business Advisory School?

1. Holistic Business Advisory Training: Gain expertise in all facets of business advisory, from strategic planning and financial management to operational efficiency and client relationship management. Our curriculum ensures you can address all aspects of your clients’ needs with confidence.

2. Brand Development and Pipeline Building: Learn how to establish and grow your personal brand in the business advisory space. We’ll guide you through the process of developing a distinctive brand and building a pipeline of clients to ensure sustainable success.

3. Mentorship and Real-World Experience: Benefit from the guidance of seasoned professionals who bring real-world insights and strategies. Engage in live case studies and projects to apply what you’ve learned and prepare for actual advisory scenarios.

4. Onboarding with The Engine: Successfully complete our programme and you could secure a seat at The Engine’s table as a qualified Holistic Business Advisor. Join a respected network that values excellence, innovation, and client success.

Why Join Us?

Align with a Trusted Brand: Connect with a highly visible and trusted brand where The Engine’s community practices our founder’s leadership philosophy—swimming with business clients to achieve optimal outcomes.

Enhance Your Advisory Service: Access branded resources and proven programmes that will enhance your business toolkit, helping you provide exceptional advisory services.

Access a Network of Experts: Utilize our pool of qualified providers for legal, accounting, HR, and marketing services. Refer clients to these trusted providers with confidence, ensuring they receive top-notch service.

Join a Supportive Community: Don’t build your client base alone. With The Engine, become part of a growing community of business owners and advisors who support each other and foster reciprocal business relationships.

Elevate your potential and Build your brand

Join The Engine Business Advisory Academy and lead with confidence

Who this training is for:

1. Are you a dynamic individual with 3-5 years of experience in business ownership or senior leadership, or an established Business Coach, Advisor, or Mentor who is currently a specialist but is eager to expand into holistic business advisory across all business areas.

2. Alternatively, you are a business academic who possesses deep knowledge and a passion for practical, real-world application. You are committed to mastering comprehensive advisory techniques and ready to embrace a transformative approach to business guidance, leveraging your experience and expertise to drive meaningful impact.

If you answered “yes,” then The Engine Business Advisory Academy is your next step.

Course Overview:

Topic 1: Mastering Client Engagement

Building strong lasting relationships

Topic 2: Enhancing your Visibility and Sales Skills

Becoming a standout Holistic Business Advisor

Topic 3: Holistic Business Advisory

Learn Every Aspect of Business to Provide Comprehensive Solutions

Course Content Topic 1: Mastering Client Engagement

Module 1: Introduction to Holistic Business Advisory and Coaching

Module 2: Building Rapport and Establishing Trust Holistically

Module 3: Assessing Business Needs and Goals Holistically

Module 4: Developing Actionable Strategies

Module 5: Financial Management and Analysis

Module 6: Leadership and Team Development

Module 7: Problem-Solving and Decision-Making

Module 8: Monitoring Progress and Evaluation

Module 9: Ethical Considerations and Professionalism

Module 10: Continuous Learning and Development

Module 11: Client Onboarding and Initial Documentation

Module 12: Initial Consultation and Strategic Assessment

Module 13: Your First 90 Days

Module 14: Holistic Business Advisory – Hunting and Farming Strategies

Course Content Topic 2 & 3 Expanded upon registration.

Investment

Procrastination will cost you more than you can afford. Let’s cut to the chase and get started.

4 Intakes per year

Course Cost: $10,000+GST

Total Hours of Teaching: 70hrs

4pm to 8pm two nights a week over an 8 week period.

Online and in-person options. 

Bonus: Reasonable Access to your Coach through the course.

Success Stories

What one of our many clients say about working with us

Invest in Your Growth and Secure Your Business Success

We understand that stepping out of your comfort zone can be challenging. But by not leveraging a network of peers and expert guidance, you could be limiting your potential and holding your business back.

With The Engine’s renowned expertise and commitment to excellence, you can trust us to guide you towards extraordinary growth and success.

Start Your Journey Today

Ready to transform your career and become a leading business advisor with The Engine?

Apply now to join The Engine Business Advisory School and set the stage for a successful and rewarding career.

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Career Path Opportunity:

We’d Love You as Part of The Engine Post This Training If You:

Further information on becoming a Business Advisor with The Engine here.

Business Group Coaching

Unlock powerful insights and solutions through peer group coaching to elevate your business.

Step into The Engine

Think Tank

Learn with an experienced holistic Business Advisor from The Engine and collaborate with other visionary business owners

Ready to Spark a Series of Lightbulb Moments to Propel You Forward?

Join us on a journey with The Engine Think Tank and transform how you approach your business. Step into a space where collaboration fuels innovation, where challenges are met with collective strength, and where your next big idea is just a conversation away.

This training is registered with the Regional Business Partner Network. To explore if your business is eligible for support, contact your local Regional Business Growth Advisor here. Or register here and a Growth Advisor from the Regional Business Partner Network will be in touch with you.

Are You Ready for a Breakthrough in Your Business?

Imagine harnessing the extensive knowledge of a seasoned Holistic Business Advisor Facilitator, combined with the collective insights of fellow business owners who have faced similar challenges or looking to scale up. What if, in regular sessions, you could uncover solutions that have been out of reach for months?

Have you ever felt like you’re tackling your business challenges alone?

Do you wish you had an experienced Trusted Advisor and a group of peers to bounce ideas off, gain fresh perspectives, and share insights?

What if you had access to a wealth of experience, not just from one expert, but from an entire community of successful leaders and a wider reputable provider network?

These aren’t just hypothetical questions—they’re the reality for those who join The Engine Think Tank. This is where lightbulb moments happen, where clarity replaces confusion, and where strategic breakthroughs become the norm.

Why The Engine Think Tank?

Experience and Results You Can Trust
With The Engine’s wealth of holistic experience and a proven track record in business coaching, governance and facilitating transformative peer group sessions, you’re in capable hands. Our approach has consistently delivered top results, empowering business owners to make informed decisions and drive sustainable growth.

Collaborate and Innovate
The Engine Think Tank is where ambitious business leaders come together to share experiences, insights, and strategies. In a trusted and confidential environment, you’ll explore new ideas and tackle your business challenges head-on with the support of peers who understand the unique demands of leadership.

Exclusive Access to a Select Group of Leaders
In The Engine Think Tank, you’ll join an intimate group of just 5-6 business owners from different industry backgrounds, ensuring personalised attention and meaningful interactions. This exclusive setup fosters a supportive environment where each member can share their unique challenges and insights. Alongside your peers, you’ll benefit from the guidance of a dedicated Engine Holistic Business Coach, who will facilitate dynamic discussions and offer tailored advice & coaching. This intimate setting allows for deep dives into specific issues, collaborative problem-solving, and strategic planning, all while maintaining a high level of confidentiality and trust.

Holistic Peer Support for Your Business
The Engine Think Tank isn’t just another coaching session; it’s comprehensive group coaching, targeting business challenges and learning, combined with peer-driven experience designed to propel your business forward. You’ll gain fresh perspectives, actionable advice, and the confidence to take your business to new heights.

Explore the Impact:

How We’ve Driven Success Across Diverse Business Challenges
You might be curious about how we’ve made a difference for our clients. Here’s a glimpse into the diverse ways we’ve supported businesses:

– Streamlined Operations: Guided companies through operational improvements, process optimisations, and identifying blind spots to enhance efficiency and productivity.
– Developed Strategic Marketing Plans: Collaborated with clients to create targeted marketing strategies that strengthen their brand, generate consistent leads, and improve stockturns.
– Enhanced Talent Management: Provided expert advice on talent acquisition, employee development, and effective HR practices to build strong, capable teams.
– Improved Customer Experience: Designed and implemented refined customer journey strategies to boost satisfaction, loyalty, and repeat business.
– Facilitated Growth and Transition Planning: Assisted businesses with strategic planning for growth, as well as succession and exit strategies to ensure long-term success.  Developed sales strategies, plans and activities that build growth.
Strengthened Compliance and Leadership: Offered guidance to help businesses stay compliant with regulations and develop leadership skills, ensuring a solid foundation for sustained growth.
– Offered Strategic Guidance: Delivered ongoing challenge and support to help clients scale their operations and achieve their business goals.

Is The Engine Think Tank Right for You?

Are you a business leader looking to:

– Solve complex problems with coaching from an experienced and Trusted Business Advisor and input from fellow successful business owners?

– Expand your network with like-minded peers who can provide invaluable insights?

– Accelerate your growth with the support of a dedicated group that challenges and inspires you?

– Access expert advice from our provider community and guest specialists who bring top-tier knowledge to the table?

If you answered “yes,” then The Engine Think Tank is your next step.

What to Expect

Dynamic Sessions
Our Think Tank sessions are designed to be interactive and engaging, focusing on real-world challenges and opportunities. You’ll leave each session with practical takeaways that you can immediately implement in your business, along with action plans.  In between the sessions is a 1-hour online group accountability session where you will report back in how you are progressing with your action plan and implementation.

Expert Facilitation
Each session is expertly facilitated by The Engine’s seasoned advisors, ensuring that discussions are productive and aligned with your business goals. With the added value of our provider community and guest specialists, you’ll receive well-rounded guidance that covers all aspects of your business.

A Community of Leaders
Join a diverse group of business leaders who bring a wealth of experience from various industries. Together, you’ll explore new strategies, share successes, and provide mutual support. The collaborative environment fosters innovation, creativity, and a shared commitment to excellence.

Maximising Impact Through:

Structured Agenda: Well-planned sessions ensure focused discussions and effective use of time.

Exclusivity: One business owner per industry guarantees relevant and valuable insights.

Coaching: Expert guidance and collaborative problem-solving in our structured sessions.

Consistency: Monthly in-person group meeting and fortnightly online check-in to maintain progress.

Action Plan: Detailed minutes and strategic planning & action plans following the session for implementation in your business.

Accountability: Coach and peer review to keep you on course.

Topics we cover but are not limited to are: 

Business management capability, systems & processes | Business Growth Strategy and Implementation | Business Exit Strategy and Implementation | Succession Planning and Business Continuance | Business Modelling and Scenario Analysis |Profit, Cash Flow and Business Value Improvement | Financial Control & Road Map | Advisory Board | Business Systemisation/Automation | Due Diligence | Business Valuations | Business Sales Information Memorandum| Flexible and tailored SME business finance through our partner lenders | Building on the brand/s’ value sales proposition | Marketing including SEO & Digital Marketing/Social Media | Sales Management | Operations Management | Compliance Management | Governance |HR & Health and Safety Management

Ready to Transform Your Business?

Don’t miss out on the opportunity to join The Engine Think Tank and become part of an extraordinary community of business leaders. Start your journey today and discover the power of collective wisdom, supported by The Engine’s provider community and specialist guests.

Join The Engine’s Think Tank

Reach out for available dates

Our 3-Step Process

Structured Sessions:

Engage in monthly 4-hour in-person meetings with a carefully planned agenda, ensuring focused and productive discussions.

Collaborate with a select group of peers from non-competing industries to gain actionable insights and strategies.

Strategic Action Planning:

Develop detailed action plans with clear objectives and next steps, documented in meeting minutes. This structured approach helps you implement new ideas and track progress effectively.

We’ll develop a tailored CEO plan so you can step away from your business with confidence.

Ongoing Accountability:

Stay on track in between sessions with a one-hour online progress and accountability sessions.

This check in ensures you’re meeting your goals, adjusting strategies as needed, and receiving continuous support from your peer group.

Investment

Procrastination will cost you more than you can afford. Let’s cut to the chase and get started.

Pricing per attendee for Group Coaching Per Month: $1500 + GST*

One strategic block of 4 hours of in person group coaching

1 hour of group online accountability coaching & peer review.  

Bonus: Reasonable Access to your Coach through the month.

*Additional coaching and consulting extra.

*Minimum 12 month programme.

For many of our clients we are engaged by them outside of the group coaching.

This could be in the form of our Co-Pilot CEO service.  This is a smart strategic move to enable CEOs/business owners to take a break, engage with a regular weekly break and/or bring on board a co-pilot to provide missing capability.  Don’t wait until it becomes a reactive situation.

Success Stories

What one of our many clients say about working with us

The Power of Community and Expertise

Tap into The Engine’s Provider Community
As a member of The Engine Think Tank, you’ll gain access to our extensive provider community, a network of seasoned professionals and experts across various industries. Whether you need specialized advice on legal matters, financial strategies, marketing, or operations, our provider community is here to support your growth and success. This network is an invaluable resource, offering you direct connections to trusted experts who can help you navigate the complexities of running a business.

Specialist Guests to Elevate Your Learning
To further enrich your experience, The Engine Think Tank will regularly invite specialist guests to join our sessions. These industry leaders and subject matter experts will provide deep dives into critical topics, offering you advanced insights and the latest trends that can give your business a competitive edge. Whether it’s a session focused on digital transformation, leadership development, or market expansion, our specialist guests will ensure you’re always ahead of the curve.

Invest in Your Growth and Secure Your Business Success

We understand that stepping out of your comfort zone can be challenging. But by not leveraging a network of peers and expert guidance, you could be limiting your potential and holding your business back.

With The Engine’s renowned expertise and commitment to excellence, you can trust us to guide you towards extraordinary growth and success.

Ready to unlock your business’s full potential?

We’re here to support you every step of the way.

Our service is registered with the Management Capability Development Fund under the Regional Business Partner Network programme and you may be eligible for funding.

Funding is not guaranteed and the amount funded is decided case by case.   

We’ll help you through the qualification and application process.  

DON’T DELAY MAKING THE BEST INVESTMENT OF YOUR TIME & MONEY 

Please enter your details below to find out what group is available for you to join.

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No Growth without Change – Change is the beginning of your growth zone

No Growth without Change – Change is the beginning of your growth zone

No Growth Without Change:

It’s been said that change begins at the end of your comfort zone. But change can also mean entering a growth zone.

As the year draws to a close, it’s crucial to stay focused and finish strong, setting the tone for the year ahead. Partnering with an expert specialist will help you gain momentum, achieve your goals, and start the new year with confidence. We want to share conversations we usually have at this time of the year with prospective business owners looking to work with us.

Catherine: Hi Richard, as we approach the end of the year, have you given any thought to how you’re planning to wrap things up for your business?
Richard – Business Owner: I’ve been thinking about it, but with everything going on, it’s easy to lose focus.

Catherine: I get it, unless you have a co-pilot it’s easy to be dragged in the trenches. But the way you finish the year can really make or break your momentum heading into the next. Even if the year didn’t start off perfectly, ending it strong can set a powerful tone for your business’s future.
Richard – Business Owner: That’s true. But how do I stay on track when things are winding down?

Catherine: It’s all about staying laser-focused on your goals and maintaining a strong mindset. The effort you put in now can create the momentum you need to hit the ground running next year. It also gives you the best chance to meet or even exceed your goals, setting a new standard for what your business can achieve.
Richard – Business Owner: That sounds like the push we need, but it’s easier said than done.

Catherine: That’s where a business expert specialist, such as The Engine comes in. Working with someone who can provide tailored capability, action plans and keep you accountable can make all the difference. You can gain ground much quicker and ensure you’re ending the year with the momentum you need to propel you into the next. No change = no change Richard. In fact we know those businesses who don’t do anything will be in the same place they are now, this time next year.
Richard – Business Owner: I can’t do another year like this – I’m ready.

Catherine: Great! Let’s get you co-funding, engaged and make sure you finish this year on a better note, setting you up to propel success in the new year.

– Catherine Cooke

Founder and Leading Business Advisor

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