Newsletter
Feedback matters in business – Customers aren’t data points
Feedback Matters Good business is about connection. Connecting with your team. Connecting with your customers. Connecting with your hapori. Connecting with yourself. As a business owner what do you do to prioritise to understand your customers better, to know your...
read moreFirst impressions can make or break your business
First Impressions Matter Returning to a life from ZOOM has been quite challenging for many people. In fact, I'm spending a lot of time working with business owners on the importance of punctuality. Time is the one thing in life that you can never get back but can be...
read moreEstablishing culture foundations in your workplace
Establishing Culture Foundations Good business is about connection;Connecting with your team;Connecting with your customers;Connecting with yourself; Discover the tools you need to create a vibrant, connected work culture with us here at The Engine. Organisational...
read moreEveryone deserves to be heard – Talent stays where they belong
Everyone deserves to be heard Total applause for the many businesses that contacted us after last month's newsletter - regarding having a Customer Survey done impartially via us here at The Engine. They are now on their way to gaining insights from their clients about...
read moreGenuine EMPLOYEE appreciation requires consistency
Genuine EMPLOYEE appreciation requires consistency As I deliver Culture training to organisations I know that showing genuine appreciation to your staff takes more than a moment in time of recognition and reward - it requires consistency and commitment. When you are...
read moreSuccess as a Business Owner happens one step at a time
Success as a Business Owner, happens one step at a time An uplifting book I've just read, written by good friend Monica Moore - 'Buy the Damn Dress' talks about many things including FLIPPING YOUR THINKING. Even as a leading Business Advisor I need that injection...
read moreRoadmapping, Goals and Having a Plan
Roadmap, goals and having a plan What success looks like and how can we define what it really is? The answer to this question will vary depending on what your goals are and what stage of life you are in. When you were younger success for you may have been going to a...
read moreBusiness boundaries are for your sanity – not just your businesses
Business boundaries for your sanity With the run down to Christmas after a lengthy lockdown it seems ironic to be looking forward to a rest. Many business owners this time every year feel overwhelmed and carry a sense of guilt to have a break. However I know from...
read moreYour Commitment Scale in Business Spurs Growth
Your Commitment Scale in Business Commitment in business is having the courage to act when you don't know the plan. Have you ever committed to a goal and then suddenly changed course? Why exactly does commitment matter? I've always measured the success of my...
read moreReputation is the cornerstone of power
Reputation is the cornerstone of power. Your reputation truly precedes you - so what do people say about you and your business? Have you ever had someone not call you back or ignore you? How did it make you feel? So much of our actions in what we say, do and...
read moreYour Strategic Plan is your Business Investment
Your Strategic Plan is your Business Investment Strategy without implementation is useless; implementation without strategy is pointless. Strategy with implementation is growth! I often discuss with business owners how major strategic decisions need to be...
read moreA different perspective = a different outcome
Do you have a brand strategy or furthermore a brand protection strategy?
You’ve heard it time and again CASH IS KING
Mental Health Awareness Week – Showing vulnerability is the strongest and boldest act of business leadership
Your ‘Surge’ capacity may be depleted
Business Burnout, the DIY mindset and Keeping your Business Healthy
Staying Positive in Covid
Managing risk & wellness - STAYING POSITIVE IN COVID Keep communicating, ask us for help, mindfulness, walk.Holla! Zoe here, from The Engine team. The last 48hrs have been a roller coaster ride both physically, as you rushed to get ready for level 4, and...
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